Effective Date: 2026
Issued by KAELIN LONDON LTD (17164025)
We are a UK-based homeware and furniture brand providing worldwide international shipping to all countries globally. All home goods, furniture, kitchenware, and home decor items are shipped internationally with fast global delivery.
1. Global Delivery Time
Standard International Shipping Time: 7 – 15 working days
Delivery time depends on international customs clearance and local postal efficiency in your destination country.
2. Shipping Coverage
We ship to all regions worldwide, including Europe, North America, South America, Australia, Asia, Middle East, and Africa. No restricted countries for regular homeware parcels.
3. Order Processing
All orders are verified, packed, and dispatched within 1–2 business days after successful payment approval.
4. International Shipping Fees
Shipping cost is automatically calculated at checkout based on product weight, size, and customer country. We regularly offer free worldwide shipping promotions for bulk home furniture orders.
5. Customs and Import Duties
All international shipments may be subject to local import taxes, customs fees, or clearance charges regulated by your local government. Import duties are the responsibility of the receiving customer.
6. Real-Time Tracking
Once your order leaves our global warehouse, we will send a full live international tracking number so you can monitor your package until successful door delivery.
7. Shipping Guarantee
If your parcel is lost, stuck, or severely delayed beyond 15 working days, KAELIN LONDON LTD will provide full investigation, free reshipment, or full refund without extra conditions.