Effective Date: 2026
This Privacy Policy is issued by KAELIN LONDON LTD, Company Registration Number: 17164025.
Registered Address: SUITE 2948 5 BRAYFORD SQUARE, LONDON, UNITED KINGDOM E1 0SG.
This policy applies to all visitors, customers, and international buyers worldwide who use our website and purchase homeware, furniture, and home decoration products. This Privacy Policy fully complies with the UK GDPR and the Data Protection Act 2018 enforced by the UK Information Commissioner’s Office (ICO).
We collect only necessary personal data for international e-commerce order processing and global delivery:
- Full legal name, international shipping address, country, postcode
- Contact phone number and valid email address for order updates
- Billing address and secure payment transaction data processed by authorised payment providers
- Order history, home product browsing records, furniture and homeware shopping preferences
- Website device information, IP location, and security logs for anti-fraud protection
- Customer service chat records, after-sales tickets, and international delivery feedback
We use your data strictly for legitimate business purposes only:
- Process cross-border orders, confirm payments, and arrange global warehouse shipment
- Complete customs declaration and international logistics arrangement for worldwide delivery
- Send real-time tracking updates, delivery notifications, and after-sales support
- Prevent high-risk transactions, fraud, and unauthorised account activities
- Provide product support, warranty service, and furniture aftercare assistance
- Send optional promotional emails about new home collections, furniture discounts, and home living offers
- Fully comply with UK company laws, international trade regulations, and tax record requirements
KAELIN LONDON LTD will never sell, rent, or trade your personal information to third-party marketing companies. We only share essential data with verified service partners, including:
- Global international shipping carriers and cross-border logistics providers
- Licensed payment processors including Stripe and PayPal
- Secure website hosting, cybersecurity, and cloud technical support teams
- Customs authorities and government bodies only when legally required for international clearance
All customer data is stored on encrypted secure servers with full data protection compliance.
Our website uses only essential functional cookies to protect your checkout session, shopping cart, and international order data. You may disable cookies freely in your browser settings at any time without affecting normal shopping functions.
All global customers have full data protection rights under UK GDPR:
- Right to access all personal data we store
- Right to correct wrong shipping address or contact details
- Right to request full data deletion after order completion
- Right to unsubscribe from all marketing communications instantly
- Right to submit a complaint directly to the UK ICO authority
Company Name: KAELIN LONDON LTD
Company Registration Number: 17164025
Registered Office Address: SUITE 2948 5 BRAYFORD SQUARE, LONDON, UNITED KINGDOM E1 0SG
Customer Support Email: Kaelin-London-Ltd@outlook.com
Service Available: 24/7 global online customer service